Domains using your services lists 'dns@drw.net' as the technical contact,
yet that email address doesn't work. Please fix it.
Patrick Klos
Phishcop Admin
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>Date: Wed, 17 Jun 2009 01:34:25 GMT
>From: admin@stupidity.com
>Message-Id:
>To: dns@DRW.NET, pzwick@BIGFOOT.COM, steve@orchestralibrary.com
>Subject: Phishing site/domain
>Cc: legal@stupidity.com
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>X-Scanned-By: CanIt (www . roaringpenguin . com) on 208.71.89.5
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>Your web server has been hacked and is being used to host this phishing
>site:
>
> http://hidden.xyz/discus/icons/noframes/profile.php
>
>Please remove the phishing file(s) and secure your server.
>
>Patrick Klos
>Phishcop Admin
>603-714-0195 (call me if you have any questions)
>
>
>
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Your Ticket has been received and a member of our staff will review it
and reply accordingly. Listed below are details of this Ticket. Please
make sure the Ticket ID remains in the subject at all times.
Ticket ID: 150444
Subject: Please fix this...
Department: Info
Priority: Low
Status: Open
Your Ticket has been received and a member of our staff will review it and =
reply accordingly. Listed below are details of this Ticket. Please make sur=
e the Ticket ID remains in the subject at all times.
Your Ticket has been received and a member of our staff will review it
and reply accordingly. Listed below are details of this Ticket. Please
make sure the Ticket ID remains in the subject at all times.
Ticket ID: 150444
Subject: Please fix this...
Department: Info
Priority: Low
Status: Open
Your Ticket has been received and a member of our staff will review it and =
reply accordingly. Listed below are details of this Ticket. Please make sur=
e the Ticket ID remains in the subject at all times.
Is this how you do business?!? Someone posts a
problem - you DO NOTHING ABOUT IT - then wait 10 days and send an email
like this:
...We have not received any response back from you in 240 hours,
and would like to know if you consider this issue to be resolved...
NO, THE ISSUE HAS NOT BEEN RESOLVED! Do you think it's been resolved?!?
Did you fix the email address in question?????? If not, HOW DARE YOU
ASK IF THIS HAS BEEN RESOLVED?!?!?!?!?!?!?!!?
Patrick Klos
Posted On: 27 Jun 2009 09:54 AM
info@drw.net wrote:
> admin@stupidity.com,
> This message concerns your Ticket #150444. We have not received any
> response back from you in 240 hours, and would like to know if you
> consider this issue to be resolved. If you have any further questions,
> simply respond to this Email.
>
> *Subject: *Please fix this...
> *Department: *Info
> *Priority: *Low
> *Status: *Open
>
> Please note that the Ticket will automatically be closed within 48
> hours if no response is received from you. The Ticket will not be
> closed in the case that you send another reply.
>
>
> DRW.net Customer Care
YOU DIDN'T FIX THE PROBLEM, SO WHY WOULD YOU CLOSE THE
TICKET?!?!?!?!?!?!?!?!
This ticket does not list any client name or account. Please provide
the domain name or client name in question so that we can assist you.
Thank you.
Best Regards,
Alicia
Customer Care Department
admin@stupidity.com
Posted On: 30 Jun 2009 08:12 AM
Alicia, I can't believe you're asking that question! PLEASE READ THE INITIAL TICKET!
I wrote "Domains using your services lists 'dns@drw.net' as the technical contact,
yet that email address doesn't work. Please fix it."
If you properly digest the content, you'll see I'm complaining about
the email address 'dns@drw.net' and the fact that it doesn't work! No
specific domain or account. But if you cannot operate without a domain
name, do a WHOIS in the domain 'drw.net'. The email address simply
doesn't work!
>>> ----- The following addresses had permanent fatal errors -----
>>>
>>> (reason: 550 5.7.1 ... No such address here")
Please fix it.
Patrick Klos
Phishcop Admin
Customer Care
Posted On: 30 Jun 2009 09:37 AM
Patrick,
Thanks for taking the time to view our website.
We apprecitate any feedback our clients offer us; we appreciate your bringing this issue to our attention.
As this is an internal issue to our company, we will be closing this ticket without any further response.
Thank you for your business,
Customer Care Team
admin@stupidity.com
Posted On: 30 Jun 2009 10:05 AM
>Patrick,
>
>Thanks for taking the time to view our website.
>
>We apprecitate any feedback our clients offer us; we appreciate your bringing this issue to our attention.
>
>As this is an internal issue to our company, we will be closing this ticket without any further response.
Are you going to fix the email address in question?
>Thank you for your business,
>
>Customer Care Team
This is what you call "Customer Care"? Thank God I'm not a customer then!
